Funnel Analysis
Funnels let you measure how users progress through a sequence of steps - like a signup flow, checkout process, or onboarding sequence. See where users drop off and identify opportunities to improve conversion.
How funnels work
A funnel is an ordered sequence of events (pageviews or custom events). Moneat calculates how many visitors completed each step and what percentage dropped off between steps.
Step 1: Visit /pricing → 1,200 visitors (100%)
Step 2: Click "Start Trial" → 840 visitors (70%)
Step 3: Complete Signup → 504 visitors (42%)
Step 4: First Service Created → 302 visitors (25.2%)
Key concepts
- Strict ordering - Steps must occur in the defined order within a single session
- Session-scoped - All steps must happen within the same visitor session
- No time limit between steps - Steps can occur at any point during the session
- Pageviews and custom events - Mix both types freely in a funnel
Creating a funnel
Via the dashboard
- Navigate to Analytics → Funnels tab
- Click New Funnel
- Add steps by selecting event names or page paths
- Click Analyze to see results
Via the API
GET /v1/analytics/{projectId}/funnel?steps[]=pageview:/pricing&steps[]=Signup Start&steps[]=Signup Complete&period=30dEach steps[] parameter defines one funnel step:
| Format | Type | Example |
|---|---|---|
pageview:/path | Pageview on a specific path | pageview:/pricing |
EventName | Custom event | Signup Complete |
Reading funnel results
The funnel response contains:
{
"steps": [
{
"name": "pageview:/pricing",
"visitors": 1200,
"conversionRate": 100.0,
"dropoffRate": 0.0
},
{
"name": "Start Trial",
"visitors": 840,
"conversionRate": 70.0,
"dropoffRate": 30.0
},
{
"name": "Signup Complete",
"visitors": 504,
"conversionRate": 42.0,
"dropoffRate": 28.0
}
],
"overallConversionRate": 42.0
}| Field | Description |
|---|---|
visitors | Number of unique visitors who reached this step |
conversionRate | Percentage of step-1 visitors who reached this step |
dropoffRate | Percentage of previous-step visitors who did not reach this step |
overallConversionRate | Percentage of step-1 visitors who completed the final step |
Funnel examples
Signup flow
Step 1: pageview:/pricing
Step 2: Start Signup
Step 3: Complete Signup
Measures: How many pricing page visitors convert to signups.
E-commerce checkout
Step 1: Add to Cart
Step 2: pageview:/checkout
Step 3: Enter Payment
Step 4: Purchase Complete
Measures: Cart-to-purchase conversion rate and where buyers abandon.
Onboarding completion
Step 1: Complete Signup
Step 2: Create Service
Step 3: Install SDK
Step 4: First Event Received
Measures: How effectively new users complete onboarding.
Content-to-conversion
Step 1: pageview:/blog/getting-started
Step 2: pageview:/pricing
Step 3: Start Trial
Measures: How blog content drives trial signups.
Combining with filters
Apply any filter alongside a funnel to segment results:
GET /v1/analytics/{projectId}/funnel
?steps[]=pageview:/pricing
&steps[]=Signup Complete
&period=30d
&filters[]=country_code:is:US
&filters[]=device_type:is:DesktopThis shows the funnel conversion rate for US desktop visitors only.
Best practices
- Start broad, then narrow - Begin with 2–3 steps and add detail once you understand the high-level flow
- Use meaningful step names - Name custom events clearly so funnels are self-documenting
- Compare segments - Run the same funnel with different filters to find which audience segments convert best
- Track both intent and completion - Pair "started" events with "completed" events (e.g.,
Start Checkout→Complete Purchase) - Monitor over time - Check funnel conversion rates weekly to catch regressions after product changes