Billing & Plans

Understand plan tiers, usage-based billing, and account management.

Pricing model

Moneat uses a unified ingestion model. Your usage is measured by the volume of telemetry data ingested and stored, with separate plan limits for high-cardinality signals such as APM spans, custom metrics, infrastructure metric series-hours, analytics pageviews, hosts, and monitors.

Plan tiers

PlanDescription
FreeCore telemetry with included usage and service limits.
TeamHigher included usage, SAML/OIDC SSO, and team features.
BusinessHigher limits, custom retention, priority support, and SLA options.
EnterpriseA custom hosted contract with negotiated limits and terms.

Visit the pricing page for current prices and plan limits.

Existing Pro subscriptions retain their terms, but Pro is no longer offered for new checkout.

SSO availability follows your organization's hosted plan configuration. The default Team and Business plans enable OIDC and SAML. See SSO & Authentication.

Usage tracking

Open Settings → Billing → Usage to review current usage and costs. The Usage page shows:

  • Current period usage - Data ingested this billing cycle
  • Usage breakdown - By service, event type, and day
  • Quota remaining - Capacity left
  • Historical trends - Usage patterns over previous months

Retention is configured per plan and can differ by signal type, including logs, replays, AI events, analytics, and APM traces.

On-call seats

On-call availability and responder seats depend on your organization's plan and contract. Manage the plan under Settings → Billing → Plan.

Pay-as-you-Go

Budget limits

If you exceed your plan's included data, pay-as-you-go pricing applies. You can set a monthly budget limit to cap your spending. When the budget is reached, new events are dropped until the next billing cycle.

Avoid surprises

Set a pay-as-you-go budget limit to prevent unexpected charges. You'll receive alerts as you approach your budget threshold.

Managing your subscription

Open Settings → Billing → Plan to manage your subscription, payment method, and invoices. Open Settings → Billing → Usage to review current usage and costs:

  • Upgrade or downgrade your plan
  • Update payment method
  • View and download invoices
  • Adjust on-call seat count
  • Set pay-as-you-go budget limits

Payment processing is handled securely through Stripe. Moneat does not store your credit card information directly.